Shipping policy

At GlitterWicks, we want your candles to reach you as quickly and safely as possible. Here's what you need to know about our shipping process:

**Processing Time:**

- Please allow 1-3 business days for us to process and prepare your order for shipment. 

**Shipping Methods:**

- We currently offer standard shipping options for domestic and international orders. Shipping costs and delivery times will be calculated at checkout based on your location.

**Shipping Times:**

- Domestic Orders: Estimated delivery within 5-7 business days after processing.

- International Orders: Estimated delivery within 10-14 business days after processing. 

**Order Tracking:**

- Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package's journey.

**Shipping Restrictions:**

- We regret that we are unable to ship to P.O. boxes or APO/FPO addresses at this time.

**Customs and Duties (International Orders):**

- Please note that international customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

**Lost or Damaged Packages:**

- In the rare event that your package is lost or damaged in transit, please contact our customer support team at support@glitterwicks.com. We will assist you in resolving the issue promptly.

If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team. Thank you for choosing GlitterWicks!

*Last Updated: July 13th 2024*